Conduent
197 Case Studies
A Conduent Case Study
A Midwestern State EBT Agency faced an urgent threat from a multi-state EBT skimming ring that was conspiring to steal SNAP benefits. The agency needed to rapidly provide large volumes of cardholder and transaction data to federal investigators under tight legal and operational deadlines. Conduent, utilizing its expertise in government payments, was engaged to assist.
Conduent supported the federal investigation by securely gathering and delivering critical EBT data daily for several weeks following subpoena authorization. This solution helped protect nearly $1 million in stolen benefits, supported federal indictments to disrupt the organized fraud ring, and strengthened future EBT fraud protections. The efforts by Conduent accelerated the investigative response and safeguarded public funds.
Midwestern State EBT Agency