Case Study: Los Angeles Department of Transportation improves parking availability and reduces congestion with Conduent Transportation’s LA Express Park

LADOT reduces parking congestion by 37% with Conduent

The Los Angeles Department of Transportation (LADOT) faced significant challenges with traffic congestion caused by motorists endlessly circling blocks searching for scarce on-street parking. Their existing system lacked demand-based pricing, offering no incentive for drivers to park further away from their destinations. To change driver behavior and reduce congestion, LADOT partnered with Conduent Transportation to implement a solution.

Conduent implemented its LA Express Park program, powered by the Conduent Merge® parking management system. This solution integrated in-ground vehicle sensors, smart parking meters with multiple payment options, and a dynamic pricing engine to adjust rates based on real-time demand. The program successfully increased parking availability by 10% and reduced time spent searching for parking. Key results included a 10% reduction in congestion, increased parking turnover, and some areas saw a 16% increase in meter revenue, demonstrating the measurable impact of Conduent's solution.

Los Angeles Department of Transportation (ladot)