Case Study: Global Technology Company trains 100,000 retail sales professionals with Conduent Learning Services

Global Technology Company trains 100,000 retail sales professionals with Conduent

The customer, a global technology company, needed to train 100,000 retail sales professionals for its largest-ever mobile product launch. Their challenge was developing a comprehensive training program with 33 separate learning assets on a tight timeline. They engaged Conduent Learning Services to create this critical retail sales training.

Conduent implemented a rapid strategy engagement and developed a full suite of learning solutions, including instructor-led training, online content, and assessments. This solution enabled the on-time certification of over 100,000 sales professionals. As a result of this high-quality product and workflow, Conduent displaced the client's five-year incumbent vendor.