Case Study: BP doubles access to learning with Conduent Learning Services

BP doubles learning access in 3 years with Conduent

Conduent partnered with BP to address challenges in dealer education and training. BP needed to move beyond traditional classroom-based training to keep its dealers updated on technical advancements and meet growing product demand. The goal was to make product training more compelling and accessible around the clock.

Conduent implemented the Learning Zone, an online multimedia learning management environment for BP. This solution provided trackable, self-service learning with an entitlement engine for managers. The results were significant: course offerings multiplied by 650%, completion ratios consistently exceeded 70%, and user re-engagement was high. Conduent's platform doubled the reach of product knowledge within three years and helped optimize sales force performance.

BP