Case Study: Airline achieves mobile learning transformation with Conduent

Airline prepares mobile learning for up to 80,000 learners with Conduent

An airline faced the challenge of adapting its employee learning operations for a global and mobile workforce that lacked a standardized mobile delivery strategy. To meet the needs of its 80,000 learners, the airline partnered with Conduent Learning Services to identify requirements and develop a comprehensive mobile learning strategy that could be integrated into its existing framework.

Conduent implemented a solution by first identifying the business units ready for mobile learning and then focusing on five key areas: people, process, technology, content, and measurement. They selected a web-responsive development tool, created a digitally interactive prototype template, and prepared to pilot two new courses. The airline expressed confidence in the strategy's success, praising Conduent for its hands-on engagement and for sourcing internal experts to add value through industry best practices and creative visualization.

Airline