Case Study: a large, global financial services firm achieves compliant multilingual document review with Conduent

a large, global financial services firm translates 400+ search terms into 27 languages with Conduent

A large, global financial services firm faced an investigation requiring the collection and review of data entirely within the EU to comply with data privacy laws. Their challenge was compounded by the need to translate documents into 27 languages and apply over 400 complex search terms, a task their internal team could not perform consistently. The firm turned to Conduent for its translation and data collection services.

Conduent rapidly deployed a mobile team with proprietary technology to collect and process the data on-site in Europe, ensuring compliance. They translated hundreds of documents and validated search terms across all required languages, including non-Latin alphabets. This solution enabled the client to identify previously hidden risks, avoid potential litigation, and achieve significant cost savings by streamlining the entire process into a single, defensible operation.