Case Study: UK Government Agency streamlines research recruitment with Concentrix mobile clinical research solution

Mobile Clinical Research Solution Transforms UK Government Agency

Concentrix worked with a UK government agency that wanted to improve how research data was collected and test whether mobile technology could make recruitment for studies easier, faster, and less costly. The agency was looking for a better way to manage participant sign-up and data capture for a pilot clinical research trial.

Concentrix delivered a mobile application for a two-week pilot where participants tracked 10,000 steps per day, with the data encrypted and securely sent to the Leeds Institute for Data Analytics for review. The solution showed that e-consent could replace a paper-based sign-up process, streamlined recruitment, and let participants join easily without special equipment; the pilot was seen as a success by senior stakeholders, including the Department of Health, and the agency plans to explore mobile research further.