Case Study: a global cloud technology leader achieves revenue growth and stronger partner performance with Concentrix

Global Cloud Technology Leader boosts SMB revenue 190% with Concentrix

A global cloud technology leader in the automotive industry faced challenges with an inefficient partner ecosystem that was hindering its growth objectives. To enhance revenue and deepen customer engagement, they partnered with Concentrix to implement end-to-end sales growth strategies and lifecycle engagement services.

Concentrix designed a comprehensive sales solution focused on business development, new business sales, account management, customer success, and partner onboarding. This strategy led to measurable results, including a 190% increase in SMB revenue, achieving 105% of revenue targets, and a 98% partner onboarding satisfaction score after onboarding 9,000 new partners to the client's SaaS platform.