Case Study: a leading US real estate firm achieves $750K annual savings with Concentrix Catalyst's GCC

Leading US Real Estate Firm saves $750K with Concentrix Catalyst

A leading US-based real estate investment, development, and operating firm sought to establish a scalable, cost-efficient global capability center to support critical enterprise functions. Their challenge was to build capabilities across multiple business functions and establish a strong operational foundation while ensuring a seamless transition to a client-owned model. They partnered with Concentrix Catalyst to address this.

Concentrix Catalyst implemented a comprehensive Build-Operate-Transfer (BOT) engagement over three years. This solution established a multi-functional capability center, which Concentrix successfully transitioned to the client's ownership upon maturity. The results were significant, including $750,000 in annual cost savings, a 50 basis-point improvement in property bidding rate, and a 30 basis-point increase in rental yield.