Case Study: a Fortune 500 energy provider modernizes HR and improves employee self-service with Concentrix Catalyst

Fortune 500 Energy Provider rebuilds 50 HR apps with Concentrix Catalyst

A Fortune 500 energy provider faced the challenge of outdated HR systems that created friction for employees and burdened its HR teams. To retain top talent and modernize its processes, the company partnered with Concentrix Catalyst to implement a new low-code solution and reimagine its employee experience.

Concentrix Catalyst approached the project from an experience design perspective, creating journey maps and personas to inform the strategy. The solution involved rebuilding 50 HR applications on Microsoft Power Apps, migrating data to Microsoft Azure, and implementing API governance. This empowered employee self-service, improved data accuracy and compliance, and significantly reduced the HR team's administrative burden and dependency on IT support.