Case Study: Kmart Australia achieves flexibility, agility and scalability with commercetools

Kmart opts for MACH approach to modern commerce solution from commercetools

Kmart Australia Pty Ltd, one of Australia’s most popular retailers, needed a more flexible, agile and scalable commerce platform to handle rising online demand and integrate with a hybrid microservices architecture. Kmart selected commercetools and its MACH-based offerings — including the commercetools Merchant Centre plus category, carts/orders and customer management solutions — to deliver a headless, API-first foundation that could be easily integrated with in‑house and best‑of‑breed partner services.

commercetools implemented a microservices, cloud-based solution that gives Kmart the flexibility to scale for shopping peaks, accelerate integrations, and evolve services independently. The new commercetools platform is expected to improve personalization and categorization capabilities, support Kmart’s digital transformation across business units, and provide a significant competitive advantage through greater agility and scalability.

Kmart Australia

Vicki Miller

GM of Digital Technology