Case Study: ifm achieves €13M+ in revenue with commercetools

ifm generates €13M+ in revenue with commercetools

IFM, a major industrial automation provider, faced challenges with its aging on-premise eCommerce platform. The system was difficult to update, limited the introduction of new features like AI, and hindered the company's ability to integrate its many interconnected systems. IFM needed a modern, modular architecture to reduce data silos and create a stable foundation for its international eCommerce business without disrupting day-to-day operations.

Partnering with commercetools and implementation partner diva-e, IFM built a flexible, future-ready commerce platform. The commercetools solution integrated seamlessly into IFM's complex system landscape, enabling better data synchronization and automation. The migration was completed without disruption, and the results include over 10,000 orders processed, €13 million in revenue generated, and 75% of employees spending less time in the shop system, providing a scalable foundation for global growth.

IFM