Case Study: Kmart Australia achieves scalable, peak-ready online commerce with commercetools

How Kmart meets online shopping peaks with ease thanks to its microservices architecture

Kmart, a leading Australian discount retailer with more than 200 stores and a $7B business, faced the need to modernize its commerce stack to deliver greater flexibility, agility and scalability and to integrate smoothly with a hybrid microservices architecture. To meet these requirements Kmart engaged commercetools and its cloud-native, headless commerce platform, aiming to support peak online shopping demand and simplify integrations.

commercetools implemented a complete migration to a cloud-based, composable, microservice architecture using serverless cloud capabilities and headless commerce patterns. The move has enabled faster, regular feature deployments and multiple successful internal launches, simplified cart and order processes, and the ability to run rapid experiments (for example in‑store inventory innovations), giving Kmart a scalable, future‑proof platform to handle increased online demand across Australia and New Zealand.

Kmart Australia

Vicki Miller

GM of Digital Technology