Case Study: The Green Deal achieves scalable, eco-friendly fashion returns with commercetools

How a start-up makes fashion returns more environmentally friendly

The Green Deal, a start-up focused on making fashion returns more sustainable, confronted huge volumes of costly, waste-prone returns and a widespread lack of digital returns management among retailers. To digitize and scale its approach, The Green Deal partnered with commercetools, leveraging commercetools' next‑generation commerce platform to build a streamlined returns and resale experience.

Using commercetools, The Green Deal automated the customer-facing returns flow and integrated logistics so returned items are received, quality‑checked, refunded, stored and relisted on TheGreenDeal.com for a second sale. The commercetools‑powered solution sped up refunds, reduced storage and transportation overhead, and diverted returned goods from disposal by turning them back into sellable inventory.

The Green Deal

Vegard Kristiansen

Co-Founder