Case Study: Carrefour Poland achieves streamlined EDI document exchange with Comarch

Carrefour streamlines EDI across 300+ shops with Comarch

Carrefour Poland, part of the European retail leader Carrefour Group, faced high costs and errors from manually exchanging paper documents with its suppliers. To improve this business communication, they partnered with vendor Comarch to implement an Electronic Data Interchange (EDI) solution.

Comarch implemented its EDI system, starting with electronic orders and later adding e-invoices and delivery confirmations. The solution included data format conversion, validation, and a dedicated service desk. Comarch helped Carrefour abandon paper documents, significantly reducing archiving and management costs while optimizing logistics and providing document tracking. The implementation expanded to over 300 shops and was also used during Carrefour's acquisition of Ahold and new nationwide store launches.

Carrefour