Case Study: Large Multinational Manufacturing Company achieves 50% faster invoice processing and 100% accuracy with Cognizant's RPA solution

RPA Streamlines Accounts Payable for Leading Global Manufacturing Conglomerate

A large multinational manufacturing conglomerate that processes roughly 80,000 supplier invoices a year engaged Cognizant to improve the speed, accuracy and compliance of its accounts payable function. The client’s manual workflow required analysts to download invoices, extract data across three applications, validate supplier details in SAP, onboard suppliers when missing, and route invoices for approval — a time-consuming process prone to errors and delays.

Cognizant implemented a robotic process automation (RPA) bot to fully automate invoice validation: it downloads invoices, captures eight key data fields, validates and uploads records to the web application and SAP, onboards suppliers as needed, generates exceptions for missing POs or nonstandard formats, and sends daily status reports. Running seven hours a day, seven days a week, the bot delivers 100% accuracy and compliance, cut average invoice handling time by 50%, and includes reusable components to scale automation to other processes.