Case Study: Life Sciences Company cuts manual billing 40% and speeds invoicing 60% with Cognizant’s cloud-based S3P billing solution

New Billing System Spurs Growth Enables New Business Models

A diversified life sciences company was hindered by nonstandard billing requirements and legacy systems that caused errors, late invoices, high manual effort and rising costs—blocking growth and new business opportunities. Seeking to scale and modernize, the company partnered with Cognizant to overhaul its billing platform.

Cognizant migrated the client to a cloud-based S3P subscription platform, automating contract-based billing with configurable milestone and recurring rules and regional-currency support to enable international expansion. The new pay-per-use subscription model let customers pay per scan instead of buying equipment outright, creating a new revenue stream and improving operations: 40% less manual billing work, 60% faster invoice generation, and better cash collection, billing accuracy and market reach.