Case Study: Major Global Food and Beverage Company achieves 5% revenue increase and 15% supply-chain cost reduction with Cognizant's IoT-connected vending solution

Major Global Food and Beverage Company - Customer Case Study

Cognizant worked with a major global food and beverage company that needed new ways to sell products as in-store soda sales declined. The company faced frequent out-of-stock vending machines, equipment theft and high restocking costs, and wanted better consumer-behavior insights to improve profitability across vending machines, fountains and coolers.

Cognizant led a multivendor effort to deploy an IoT solution—sensors, data analytics and software that send automated alerts, trigger replenishment orders and track equipment location and health. The solution optimized product mix, prevented stock-outs, enabled preventive maintenance and reduced theft-related losses, delivering a 5% revenue increase in one division, a 15% reduction in supply-chain costs and a projected 5% savings from equipment loss.