Case Study: Property and Casualty Company achieves 50% FTE reduction and 100% TAT compliance with Cognizant using UiPath

Helping an Insurer Improve Productivity Achieve Compliance

Cognizant helped a property and casualty insurer that was struggling with a labor-intensive new-business preparation process. Underwriters and assistants relied on multiple systems and 18 full-time equivalents (FTEs) to meet turnaround-time (TAT) requirements, creating productivity bottlenecks and compliance risk.

Cognizant implemented UiPath robotic process automation to extract data, streamline workflows across systems, and automate both new and existing tasks, improving accuracy and easing pressure on underwriting staff. The project cut human effort substantially and delivered 100% TAT compliance while reducing required FTEs by 50%.