Case Study: Entrada Travel Group achieves 116% sales growth with Cognizant’s real-time OTA integration hub

Entrada Travel Group boosts sales 116% in one month with Cognizant

Entrada Travel Group, a tourism services company in New Zealand, faced a challenge integrating its varied legacy booking systems with major online travel agency (OTA) platforms for real-time sales processing. This manual, inefficient process forced a 24-hour sales stoppage to prevent double bookings. Cognizant was engaged to help the company achieve the necessary real-time OTA integrations.

Cognizant developed a product integration hub (PIH) on AWS to act as a central gateway for all booking data. Using a phased, Agile approach, they delivered the solution, enabling seamless real-time API connections with OTA platforms. The results for Entrada were immediate and significant, including a 116% year-over-year sales increase in the first month and a reduction of the sales stoppage window from 24 hours to just 12 hours.

Entrada Travel Group