Case Study: Leading Manufacturing Company achieves 100% accuracy and 50% reduction in invoice processing time with Cognizant's Blue Prism automation

Bots and Automation Accelerate Invoice Processing Improve Productivity

Cognizant helped a leading manufacturer that was burdened by an outdated, manual invoicing process. Although business rules existed, staff had to manually download approved ledger entries from the ERP as Excel files, upload the same data into SAP, and then update transaction numbers to meet SLAs, creating delays and inefficiencies.

Cognizant implemented an end-to-end automation using Blue Prism bots to handle the rule-based steps—downloading approved ledger entries from the ERP and uploading them into SAP—eliminating manual effort and accelerating processing. The solution delivered a 100% increase in accuracy, a 50% reduction in average handle time, and 100% compliance on turnaround time.