Case Study: Help Scout modernizes web, backend, and mobile development with CodigoDelSur

Help Scout increases iOS development velocity with CodigoDelSur

Help Scout, a customer support platform, needed to modernize and scale its product ecosystem. Their challenge involved migrating legacy frontend applications, breaking down a backend monolith, and accelerating development on their iOS app. CodigoDelSur was brought in to address these issues.

CodigoDelSur migrated frontend applications to Next.js and React with tRPC, decomposed the backend monolith into microservices using Spring Boot, and reinforced the iOS team. The result was a successful modernization effort that replaced legacy technologies, improved performance and maintainability, and increased development velocity. By embedding experienced developers, CodigoDelSur helped unblock progress and provided Help Scout with a more flexible technical foundation.

Help Scout