How a Help Desk Solution Retained Customers and Went Upmarket Thanks to Price Intelligently
Help Scout
Nick Francis
Co-Founder / CEO
Help Scout
Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them, it works just like email. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.
Case Studies
Showing 9 Help Scout Customer Success Stories
HelpScout’s Sales & Account Management Team Improves Responsiveness & Saves Time with Mixmax
Help Scout
Tim Thyne
Head of Sales & Account Management
Help Scout - Customer Case Study
Help Scout
Chris Brookins
VP Engineering
How Help Scout Built a Remote-Team Culture of Transparency and Trust
Help Scout
Becca Van Nederynen
Head of People Operations
How a Help Desk Solution Retained Customers and Went Upmarket Thanks to Price Intelligently
Help Scout
Nick Francis
Chief Executive Officer
Help Scout’s VP of Sales saved 110 hours while creating engaging content for his prospects
Help Scout
Tim Thyne
Head of Sales & Account Management
Writing The Silent Teammate Behind Help Scout's Success
Help Scout
Suchada Stevens
People Ops Business Partner
How Help Scout runs a remote business with Pitch
Help Scout
Nick Francis
CEO and Co-founder
How Help Scout Balances Sales, Marketing & Support To Grow Their Business
Help Scout
Tim Thyne
Head of Sales & Account Management
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