Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them, it works just like email. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.

Case Studies

Showing 7 Success Stories about Software and Services used by Help Scout

HelpScout achieves faster response times and saves hours with Mixmax

Help Scout achieves honest, unfiltered team feedback and higher engagement with Retrium

Help Scout retains customers and moves upmarket with ProfitWell Metrics

Help Scout’s VP of Sales saved 110 hours while creating engaging content for his prospects

Writing The Silent Teammate Behind Help Scout's Success

How Help Scout runs a remote business with Pitch

How Help Scout Balances Sales, Marketing & Support To Grow Their Business

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