Case Study: TripleTen LATAM boosts contact rates and meetings with CloudTalk

TripleTen Latam increases contact rates by 30% with CloudTalk

TripleTen Latam, an online technology academy operating in Latin America, faced significant challenges with their outbound sales operations. Their previous VoIP tool resulted in low contact rates due to poor local number flexibility and provided no visibility into call performance, making effective coaching for their team of SDRs nearly impossible. They turned to CloudTalk for a solution.

By implementing CloudTalk, TripleTen Latam gained access to automatic local number assignment for better regional presence and AI-powered call transcription for performance reviews. This solution led to a 30% increase in contact rate, a 33% boost in monthly meetings booked, and a 25% increase in daily call volume. CloudTalk also enabled data-driven coaching, cutting call review time in half and helping SDRs consistently meet their performance quotas.

TripleTen Latam