CloudTalk
70 Case Studies
A CloudTalk Case Study
Kourse, a company that helps entrepreneurs build and monetize online communities, faced a challenge with its outbound sales calls. While using Go High Level, their sales team struggled with low pickup rates because the system lacked local caller IDs and visibility into prospect time zones, causing many calls to go unanswered.
By switching to the CloudTalk dialer, Kourse gained local numbers and timezone visibility. This solution from CloudTalk resulted in a dramatic improvement: pickup rates doubled from ~10-15% to 30%, and the number of calls needed to book a meeting dropped from 20-30 to just 9-10, tripling call efficiency.