Case Study: Circle Gym achieves 150% more trial bookings with CloudTalk AI Voice Agents

Circle Gym boosts trial bookings by 150% with CloudTalk

Circle Gym, a circuit-training studio in Spain run remotely from Denmark, faced significant challenges in converting leads into trial bookings due to delayed and inconsistent phone follow-up. Their small team could only call during limited hours, causing many impulsive leads to be forgotten or lost to competitors. To automate this process, they turned to CloudTalk and implemented its AI Voice Agent service.

CloudTalk's solution was a four-agent AI voice system that handled outbound calls, callbacks, FAQs, and rebooking reminders, ensuring 24/7 lead coverage. The key improvement was having the AI agent directly book appointments instead of sending a self-service link. This implementation by CloudTalk resulted in a 150% increase in daily trial bookings, from 4 to 10 per day, and saved the team over 20 hours of manual work per week.

Circle Gym