Case Study: VFS Global strengthens security and visibility with Cloudflare

VFS Global cuts incident triage time by 97% with Cloudflare

VFS Global, a global leader in trusted technology services for governments, faced the challenge of meeting strict security and compliance requirements while keeping its high-traffic visa application services online. Their specific challenges included blocking sophisticated bot attacks and DDoS attacks, as well as managing unprecedented traffic surges that threatened to disrupt services and compromise sensitive applicant data. To address this, they turned to Cloudflare for a more robust and integrated security solution.

By implementing an integrated suite of Cloudflare products including WAF, Bot Management, Rate Limiting, and Log Explorer, VFS Global consolidated its multi-vendor infrastructure. The results were significant: Cloudflare rapidly off-loaded 97% of static traffic, identified and blocked 15% of total traffic as malicious bots, and improved security incident triage time by more than 97%. This provided VFS Global with edge-level visibility, stronger protection, and 100% uptime, all while maintaining high availability for its critical services.

VFS Global