Case Study: Mindbody consolidates seven security tools and cuts false-positive account blocks 95% with Cloudflare

Mindbody - Customer Case Study

Mindbody is a global wellness platform that connects consumers with fitness studios, salons, spas, and other health providers. Rapid growth and a mix of on‑prem and cloud infrastructure left the company managing multiple CDNs, WAFs, and bot-mitigation tools with inconsistent interfaces and poor visibility, creating risk from credential stuffing, DDoS, scraping and frequent false-positive account lockouts that harmed the customer experience.

Mindbody consolidated seven legacy products into one integrated Cloudflare stack—Bot Management, WAF, DDoS protection and Cloudflare Access for zero‑trust remote access—simplifying operations, improving visibility, and distinguishing good bots from malicious traffic. The result: security blocks dropped by about 95% (from several false positives per day to one or two per week), better protection against automated attacks, and secure, tightly scoped access for remote contractors.

Mindbody

Adelyn Fears

Security Engineer