Close CRM
29 Case Studies
A Close CRM Case Study
Unlimited Furniture, a luxury furniture and interior‑design firm with a large Instagram following, needed a better way to turn social engagement into sales conversations and manage high‑value, relationship‑driven leads without forcing transactional checkout flows.
They implemented a Candid Instagram storefront that captures emails and phones directly into Close CRM, where trained interior designers respond, use automated follow‑ups and templates to scale, and leverage influencer spikes. The result: thousands of leads per month, a 20% conversion from social clicks, multi‑million‑dollar design projects for celebrity clients, a 10% revenue lift within six months, and about 70% of business coming from repeat customers.
Thomas Corrales
Chief Executive Officer