Case Study: Pigment achieves an 88% increase in onboarding efficiency with ClickUp

How Pigment increases onboarding efficiency by 88% with ClickUp

Pigment, a business planning platform experiencing hyper-growth after its Series B, faced onboarding and cross-team collaboration breakdowns as headcount tripled in six months. The company needed a single, scalable platform—beyond email, Slack, and static Notion lists—to streamline new-hire ramp-up and keep work from falling through the cracks, so it evaluated and selected ClickUp as its central collaboration solution.

ClickUp delivered a company-wide hub with Tasks, Templates, Automations, Notifications and Gantt views that centralized workflows, sped onboarding, and improved ticketing and communication. As a result of ClickUp’s implementation, Pigment saw an 88% increase in onboarding efficiency, an 83% reduction in bug-fix cycle time, and a 20% increase in team communication efficiency.

Pigment

Alexis Valentin

Global Head of Business Development