Case Study: Atrato achieves 30% faster product development with ClickUp

How Atrato Increased Pace of Product Development by 30% with ClickUp

Atrato, a Mexico-based financial services software company that helps customers pay for large purchases in monthly installments, faced scaling pain as its product team outgrew Google Drive and Notion. Poor roadmap visibility, lack of folder/list/task structure, and time-consuming cross‑department coordination led to delayed and rolled‑back releases, so after evaluating Trello, Jira, and monday.com, Atrato chose ClickUp as a more flexible, all‑in‑one productivity platform.

ClickUp was rolled out across product, tech and then all 80 employees, using features like Hierarchy, Docs and Templates to centralize roadmaps, ticket management and collaboration. With ClickUp, Atrato gained long‑term visibility and smoother workflows—resulting in a 30% increase in product development speed, a 20% decrease in developer overwork, and a 24‑hour reduction in ticket MTTR, along with fewer bugs and rollbacks.

Atrato

Raúl Becerra

Product Manager