Case Study: Aston Villa Football Club achieves clearer, continuous performance management with Clear Review

Aston Villa Football Club - Customer Case Study

Aston Villa Football Club worked with Clear Review to address a lack of structured performance management across its 200-strong workforce. The HR team, led by Mel Millner, needed a clearer framework for ongoing feedback, objective setting, and accountability, alongside better visibility into how performance conversations were happening across the club.

Clear Review’s performance management solution introduced a continuous approach built around regular quality conversations, real-time feedback, and SMART near-term objectives. The platform was quickly adopted by managers and staff, improving role clarity and engagement while giving leaders easy access to performance data by division, team, manager, and individual.

Aston Villa Football Club

Mel Millner

Group HR Director