Case Study: Oktopost achieves continuous learning and radical transparency with Clari’s Wingman

Oktopost Instills Continuous Learning and Radical Transparency with Wingman

Oktopost, a Ramat Gan–based B2B social engagement platform serving over 3,000 global businesses, was scaling rapidly (sales team growth of 700%) and needed a better way to capture customer conversations for training and to give leadership clear, timely visibility into account activity. As the team expanded, leaders struggled to stay up to speed, onboarding became harder, and prior vendors lacked the responsiveness and functionality Oktopost required.

By adopting Wingman, Oktopost automatically records calls, generates transcripts and snippets, and aggregates learning moments into shared “Game Tapes,” making onboarding and continuous coaching frictionless. The platform delivered radical transparency for leadership, faster account updates without losing context, a simple onboarding experience, strong customer support, and substantial cost savings versus their prior vendor — enabling scalable training, improved coaching, and a trusted long-term partnership.

Oktopost

Colin Day

Managing Director – EMEA