Case Study: Oktopost achieves continuous learning and radical transparency with Clari

Oktopost Instills Continuous Learning and Radical Transparency with Copilot

Oktopost, a Ramat Gan–based B2B social engagement suite serving over 3,000 customers, faced rapid expansion (sales team growth of 700%) and needed a way to scale onboarding, capture customer conversations for learning, and give leaders visibility into account activity. Previous vendors fell short on support and responsiveness, leaving the company unable to keep pace with hires and leadership oversight.

Oktopost implemented Copilot to auto-record calls, generate transcripts and “Game Tapes” of key moments, and deliver always-on sales coaching with a clean, easy-to-use interface. The switch provided seamless onboarding at scale, unbiased visibility for leadership, strong customer support, and cost savings (up to 5x cheaper than the prior provider), resulting in faster ramping of reps and a trusted long-term partnership.

Oktopost

Colin Day

Managing Director – EMEA