Clari
50 Case Studies
A Clari Case Study
Drata, a fast-growing customer success organization, faced the challenge of building a new account management team that could manage renewals, expansion, and churn with consistent, reliable forecasting. The team needed a scalable process, real-time data, and a clear framework to replace guesswork and support rapid growth, so Drata turned to Clari.
Clari implemented its Revenue Platform to give Drata real-time visibility into account health, pipeline status, and forecast data, while also helping train managers and account managers on disciplined forecasting. The result was 100% forecast accuracy by week 7 of Drata’s first fully ramped quarter, with worst variance of just 7%, plus double-digit NRR growth within a year and a more proactive, accountable customer success motion.
Conor Nolen
Chief Customer Officer