Case Study: Port Stephens Council automates financial compliance with Civica

Port Stephens Council cuts AP inbox emails by 60% with Civica

Port Stephens Council, a large local government area in New South Wales, faced the challenge of managing financial oversight for its $120 million annual expenditure. To enhance transparency and accountability, the council turned to its long-time vendor Civica to implement their Authority Procure to Pay solution.

Civica's Authority Procure to Pay automated the council's financial compliance and governance obligations. The solution delivered significant results, including a 60% reduction in emails to the AP inbox and over 20 hours saved per week for the accounts payable team. The system also provided 100% digital processing and instant audit reporting capabilities, allowing Port Stephens Council to easily trace any transaction's lifecycle for auditors.

Port Stephens Council