Case Study: Health and Social Care Northern Ireland streamlines EPR training for 70,000 staff with Civica LMS

Health and Social Care Northern Ireland streamlines training for 70,000 staff with Civica

The customer, Health and Social Care Northern Ireland (HSCNI), faced significant challenges in training its 70,000 staff across more than 500 job roles for a large-scale Epic Electronic Patient Recording solution rollout. The organization struggled with tracking training completion and managing role-specific curriculums, requiring an efficient solution. They partnered with vendor Civica to implement its learning management system.

Civica's solution transformed HSCNI's training approach by automating personalized learning experiences by up to 100%, which drastically reduced manual intervention. The implementation provided an enhanced user experience with single sign-on and mobile accessibility, while also giving HSCNI improved control through better reporting and tracking of course completion.

Health and Social Care Northern Ireland