Case Study: Environment Agency improves WEEE reporting efficiency with Civica

Environment Agency improves WEEE evidence transfer efficiency 5-fold with Civica

The Environment Agency needed to improve its system for Waste Electrical & Electronic Equipment (WEEE) evidence reporting, as its existing digital application was no longer fit for purpose. The agency, which manages services for approximately 180 organizations, tasked the vendor Civica with helping to find a solution to simplify systems and improve efficiency for its users.

Civica integrated services to reduce the Environment Agency's IT estate and enhance evidence management features. This solution provided a potential five-fold improvement in evidence transfer efficiency and streamlined the process for handling an expected 10,000 evidence notes and transactions annually. The Environment Agency praised Civica's open-minded and collaborative approach to delivering the best solution for its users' needs.

Environment Agency