Case Study: Hill Physicians Medical Group boosts preventive screening compliance with CipherHealth

Hill Physicians Medical Group boosts screening compliance 11% with CipherHealth

Hill Physicians Medical Group was having difficulty getting patients to complete recommended Cancer and Diabetes screenings due to inconsistent reach rates and low patient engagement. To improve participation in these preventive measures and connect patients to scheduling assistance, they implemented CipherHealth's CipherOutreach solution.

Using CipherHealth's automated outreach calls and text messages, the medical group reached more patients. The solution triggered alerts for scheduling assistance, prompting team members to call patients back. This approach led to a 23% higher compliance rate for patients who received help and an 11% higher overall compliance rate in one year, demonstrating the significant impact of CipherHealth's engagement tools.

Hill Physicians Medical Group