Case Study: a California-based FQHC increases appointment volume and closes care gaps with CipherHealth

California-based FQHC schedules 34,000+ appointments and drives nearly $4M with CipherHealth

A California-based federally qualified health center (FQHC) faced the challenge of addressing care gaps and reaching its medically underserved patient population without needing to add staff or perform manual outreach. To increase healthcare access and promote early detection of health issues, the provider partnered with CipherHealth and implemented its CipherOutreach solution.

Using CipherOutreach, the FQHC executed three automated outreach campaigns targeting unseen patients. The solution from CipherHealth was highly effective, resulting in over 34,000 scheduled appointments. This effort generated nearly $4 million in visit revenue and ensured timely care for thousands of patients.