Case Study: The Timken Company achieves decades of reliable shop-floor and order-management systems with Cincom

Timken and Cincom sharing many decades of success

The Timken Company, a global manufacturer of engineered bearings and alloy steels, needed a way to move from batch processing to interactive, online applications to improve manufacturing, order management, scheduling and inventory control. Facing growing scale and the need to leverage existing data, Timken sought a reliable database and development platform that would speed application delivery while remaining easy to maintain over the long term.

Timken implemented Cincom’s solutions—evolving from TOTAL to MANTIS and SUPRA—to build shop floor, order entry, order management and shipping systems. MANTIS enabled rapid development and simple integration with Timken’s MRP, feeding cost-of-production and payroll systems; examples include a six‑month shop-floor rollout and a two‑month plant integration. The result: stable, long‑lived applications that are easy to maintain, backed by responsive Cincom support and ongoing partnership.

The Timken Company

R. Scott White

Director, Information Technologies and Operations