Case Study: Texas Disposal Systems achieves 67% faster quoting and streamlined pricing with Cincom CPQ

Texas Disposal Systems Tames Customized Services Configuration and Pricing

Texas Disposal Systems (TDS), an independently owned waste collection, processing and disposal company headquartered in Austin, TX, handles roughly 3,000–4,000 tons per day and diverts about 200,000 tons annually from landfills. TDS’s highly diversified services (single-stream and sorted recycling, concrete recycling, food-waste composting and regional disposal) created variable-driven, geography-specific pricing and forced sales teams to use multiple spreadsheets and maps, blocking cross-sell opportunities and making quoting slow and error-prone.

TDS implemented Cincom’s CPQ as a Microsoft Dynamics managed solution to centralize complex pricing and configuration logic directly in CRM. The change made quoting and proposals far faster and more accurate—quote time dropped 67% and document creation time fell up to 50%—eliminated downstream reviews, let the company serve more customers with existing staff, and provided scalable support for continued growth.

Texas Disposal Systems

Rick Fraumann

Director of Sales