Case Study: Spirax Sarco achieves 40% more estimates and 15-minute proposal generation with Cincom CPQ

Spirax Sarco Increases Proposal Generation by 40%

Spirax Sarco, a century-old leader in steam, condensate and liquid management, sought to grow its high-potential control systems business but was hampered by extremely complex product configurations (over 6,000 references and thousands of valve options) and an unwieldy spreadsheet-based quoting process. That legacy approach caused configuration and estimate errors, long and irregular delivery times, dependence on technical specialists, increased costs from factory returns, and threatened the division’s aggressive growth targets—prompting a need to standardize proposals, integrate with ERP, and speed up quoting.

Spirax Sarco implemented Cincom CPQ, which was rapidly adopted and freed sales teams from specialist bottlenecks while integrating with business systems. Proposal turnaround fell from 1–10 days to 15 minutes, estimates generated rose 40%, configuration and estimate errors (and factory returns) were eliminated, and resources were reallocated to higher-value tasks—improving customer service and delivering clear ROI through increased sales and productivity.

Spirax Sarco