Case Study: Dayton Progress achieves 60% reduction in order-to-shop processing time with Cincom CPQ

Dayton Progress Reduces Order-to-Shop Processing Time by 60%

Dayton Progress, a subsidiary of Federal Signal Corporation that supplies stamping solutions worldwide, faced a critical technology challenge: an aging, custom order-entry system more than 30 years old that was hard to maintain, inconsistent across global subsidiaries, and unable to support internet ordering, ERP integration or faster engineer-to-order workflows while meeting one-day delivery expectations.

They deployed Cincom CPQ guided-selling and product-configurator software, moving configuration control to product experts via graphical rules and enabling web-based partner ordering and ERP integration. Results included a 60% reduction in order-to-shop processing time, a 50% cut in time-standards programming, capture of 30 years of product knowledge, fewer invalid orders, optimized inventory to demand, and more accurate, faster manufacturing decisions.

Dayton Progress

Randy Wissinger

Vice-President of Finance