Cincom
20 Case Studies
A Cincom Case Study
A $3.5 billion global provider of power protection systems needed to speed and simplify its configure-to-order process. Quotes and proposals were taking 3–5 days, engineers were manually configuring orders, and the company needed a web-enabled, global solution to capture complex product and engineering knowledge for its enterprise sales team and hundreds of resellers.
The company implemented Cincom CPQ—guided selling, product configurator and quotation/proposal management—to automate configuration, pricing and quoting. The result: proposal time dropped from days to about 15 minutes, proposal reviews and rework were eliminated, cross-selling and upselling moved to the point of sale, resources and training were streamlined, and front-office sales processes were integrated with back-office production for faster manufacturing and improved reseller and customer experiences.
Global Power Protection Systems Provider