Case Study: PANalytical achieves waste-free quote-to-order and €300K+ annual supply-chain savings with Cincom CPQ

Cincom Enables Waste-Free Quote-to-Order Vision for PANalytical

PANalytical, a Philips‑founded leader in XRD/XRF analytical instrumentation, faced growing quote-to-order problems caused by highly configurable products: sales, engineering and back‑office teams were re-entering data, producing inaccurate quotations, creating bottlenecks and costly rework. The company aimed for a “waste‑free” order process—zero mistakes, one‑time input and minimal handovers—but quoting took hours to collate and each order required multiple checks, exposing PANalytical to commercial risk and inefficiency.

PANalytical implemented Cincom CPQ—guided selling, a product configurator, quotation/proposal management, rules‑based pricing, technical validation and mobile support—to automate and validate quotes end‑to‑end. The solution eliminated duplicate entry and reduced rework and order checks, delivering rapid ROI with roughly €160K saved in sales quoting, ~€180K in back‑office costs and ~€50K in supply‑chain gains (total identified annual savings around €390K).

PANalytical

Andre Balogh de Galantha

Business Improvement Manager