Case Study: Thales Underwater Systems achieves rapid in‑house ERP, streamlined financials and improved reporting with Cincom CONTROL (Cincom)

Benefits from Cincom ’s ERP Solution Echo Even to Sonar Manufacturer’s Back Office

Thales Underwater Systems (TUS), a Sydney-based designer and manufacturer of sonar equipment with over 500 staff and AUD$110M turnover, needed to bring its outsourced ERP in‑house to meet an urgent Y2K compliance deadline. The company also sought lower costs, improved security, elimination of information silos across five semi-independent business lines, better access to organisational data, and an ERP flexible enough to handle frequent engineering changes and complex bills of materials.

TUS implemented Cincom CONTROL and CONTROL Financials in a “big bang” rollout, completing implementation and training in about nine months. The new system streamlined financial operations, automated reporting, improved decision‑making and cross‑department communication, and integrated operations data straight into the general ledger—while providing a foundation for future capabilities like bidding, after‑sales and web tools.

Thales Underwater Systems

Malcolm Boadle

Business Systems Manager