Case Study: Lenovo clarifies webshop and BPA priorities with Ciklum workshops

Lenovo - Customer Case Study

Lenovo, the global technology leader with operations in more than 160 countries, needed to sharpen its webshop strategy and define priorities for business process automation to support continued innovation. Ciklum partnered with Lenovo to run structured workshops focused on eCommerce and BPA, helping the company align on goals, assess current processes, and identify gaps.

Ciklum delivered a three-day webshop workshop and a BPA workshop that included competitor research, best-practice analysis, and in-depth process review. As a result, Lenovo received a clarified product vision, a phased roadmap for BPA development, and a detailed technical and financial specification document, enabling faster technical implementation and more structured system development.

Lenovo