CGI
249 Case Studies
A CGI Case Study
The State Treasury, a Finnish government agency, faced the challenge of maintaining service quality with a significantly reduced workforce due to an aging population. They needed to centralize and standardize financial and HR administration processes across approximately 70 government agencies to improve efficiency and reduce costs, a major initiative known as the Kieku program.
CGI was chosen as the implementation partner for the Kieku program, leveraging its expertise in SAP and government solutions. CGI worked closely with the State Treasury to develop and roll out a common IT system, which standardized processes and introduced self-service modules. As a result of this solution, CGI helped the State Treasury achieve an expected 20% reduction in administrative costs and significantly improved efficiency and job satisfaction for thousands of public sector employees.