Case Study: Royal Botanic Garden Edinburgh improves payroll accuracy and service with CGI

Royal Botanic Garden Edinburgh streamlines payroll for 250 staff with CGI

The Royal Botanic Garden Edinburgh (RBGE), a scientific institution and charity, needed a new payroll solution to reduce errors and increase cost efficiencies. They partnered with CGI for its fully managed payroll service to achieve a more robust system and better customer service.

CGI implemented its secure, managed payroll solution, providing RBGE with expert handling of complex payroll needs, high-level cybersecurity, and outstanding customer care. The transition was smooth, scoring a 9/10 in client satisfaction, and resulted in an accurate, user-friendly system with electronic payslips for employees.

Royal Botanic Garden Edinburgh